The second-hand marketplace Members Express Anger Over Size Changes
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
This online marketplace has revised its size classifications for women's and children's garments but did not contact every member regarding the update.
Social Media Reaction
Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.
The platform stated the updated approach better aligns with comparable marketplaces.
The platform has recommended to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.
Size Classification Changes
Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
Shopper Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Necessary Adjustments
A different user, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: last year, the service retracted a modification concerning shipment methods following member complaints.
